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FAQ

What does i98k® do?

Our website is a safer, easier and faster chioce to buy goods online. As a trusted in-game goods supplier, We offer really lower prices, faster delivery and better services. We has high reputation based on our competitive prices, safer & faster delivery and reliable and consistent customer services all 24/7.

 

How do I check on the status of my order?

If you would like to track your order, please link to our Livechat online service, our customer service representatives will assist you immediately. Or you can also contact us by email. We will try our best to help you get your game goods as soon as possible.

 

How do I know you're legit?

We must be legit in order to integrate third party payment providers such as VISA, MASTERCARD, PAYPAL etc. For payment protection, we use the most secured 2048-bit secured SSL encryption which means none of your payment details can be intercepted or decrypted.

 

How long does it take to deliver my Game Goods?

Our average delivery time is between 10-30 minutes! The delivery time will never be later than 24 hours!

 

We are out of stock, when will we have more?

We are hardly out of stock.

 

What are the possible reasons for delay?

A delay in shipping can be due to various reasons:
1). Technical errors like internet connection issues
2). Your E-check payment hasn't been cleared yet. It can take up to a 4-7 business day for the funds to be cleared. Delivery will be made once the payment has been cleared.
3). Insufficient or wrong information is provided. For example, you did not include your in-game character name or you gave a wrong name or wrong server. Delivery can only be made until the right information is given.

 

Attention please.

It is important that you provide us with a valid email for us to contact you. We will not forward your information to any third party. Please remember your payment email, your order number, invoice id or Receipt id. If you have any question on your order, please show us any one of these information so that we can check the order status for you.

 

Still a question?

Please Feel free to email us at [email protected]

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